Quality Metric Design as a Tool to Control The Quality of Project
Quality is one of the project constraints which is known for project triangle constraints. Quality means the project deliverables are satisfying and meeting the customer or project owner expectation. According to PMBOK (PMI, 2017) there are three process that should be conducted by the project manager including creating project quality management plan, manage quality and control quality. Quality management plan is developing the standards, procedure, person who responsible in managing and controlling the quality, which methodology that will be used for quality process and many more.